I’m Erica, a UX designer and researcher. I turn complex problems into clear, thoughtful digital experiences through research, systems thinking, and visual design.
My recent work spans enterprise product design, user research, and design systems. In senior and lead roles, I’ve helped shape product experiences and establish shared design foundations across teams.
That work is confidential, so I can’t share project details or visuals here. The selected projects below offer a look at how I approach design problems, work through constraints, and turn findings into decisions.
Helping customers manage essential utility tasks through a redesigned website and account experience. A look at how research, navigation design, and iterative testing informed the experience.
View OUC case studyRethinking a college intranet around the needs of students and alumni. A look at how content organization, navigation testing, and dashboard design helped shape a more useful campus resource.
View The Dome case studyI’m open to part-time remote UX opportunities. If your team could use someone who enjoys untangling complexity and bringing clarity to the details, I’d love to hear from you.
